Coin purchases are generally non-refundable once delivered, subject to our Refund Policy and consumer-protection requirements. ALPHARISE may adjust balances to correct errors, chargebacks, or policy violations.
Purchased virtual coins are not redeemable for cash. Where the product offers separate withdrawable balances to eligible hosts or creators, withdrawal requests are submitted in the Android app, may require identity verification, and are reviewed before payout. Eligibility, thresholds, fees (if any), and processing times are shown in the app or communicated during the request. See the Social Voice Documentation for the withdrawal workflow summary.